Got questions? We've got answers! Find information below about our shipping, products, store policies, and more. If you can't find what you are looking for, feel free to reach out to us at info@victorycards.shop.
Orders & Shipping
1. Where do you ship from?
All orders are carefully packed and shipped directly from our storefront located at 207 Carolina Blvd, Isle of Palms, SC 29451.
3. Do you offer local pickup?
Yes! If you are in the Isle of Palms or Charleston area, you can select local pickup at checkout to grab your order directly from our store free of charge.
Products & Authenticity
4. Are all your cards and products authentic?
100% yes. We take authenticity very seriously. All of our trading cards, booster packs, and accessories are sourced directly from official, trusted distributors and manufacturers. We do not sell counterfeit or proxy cards.
5. How do you price and grade single cards?
Single card pricing is based on current market trends and condition. When purchasing singles from us, condition guidelines (Near Mint, Lightly Played, etc.) are clearly marked on the product listing so you know exactly what to expect.
Returns & Policies
6. What is your return policy?
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Sealed Products: Unopened and sealed products (such as booster boxes, packs, and accessories) may be returned within 30 days of purchase in their original, undamaged condition.
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Single Cards: Due to the volatile nature of the TCG market, single cards are final sale once purchased.
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Note: Return shipping costs are the responsibility of the buyer unless the item arrived damaged or incorrect.
7. What if my order arrives damaged or incorrect?
We do our absolute best to pack every order securely, but mistakes or mishaps can happen in transit. If your item arrives damaged or you received the wrong product, please contact us at info@victorycards.shop within 48 hours of delivery with photos of the issue, and we will make it right!